Telephone consultations

Changes to Temporary MBS Telehealth Services

Lindfield Medical Practice continues to offer telephone and video consultations.

 

From 1st October the government has removed an additional bulk-billing payment for these consultations and advised that there is no longer a requirement to bulk-bill for services.

If your telehealth appointment is for a simple repeat prescription or referral the Doctor may continue to bulk-bill for this service.  We will continue to bulk bill children under 16 for Telehealth consultations.

If your telehealth appointment is a consultation you could be charged privately depending on the length and complexity of the consultation.  To book a consultation you must provide the reception staff with your payment details and consent for a payment fee to be processed after the consultation and once the doctor has determined the fee amount applicable. Patients who have attended our practice in person within the last 12 months (and infants under 1yr old) are eligible for a Medicare rebate. Staff can process the Medicare rebate. Maximum fees charged will be comparable to our face to face consultation fees.

Telephone 9416 1348 to book and the doctor will call you as soon as they have time available or you can book an allocated time. You can request a specific doctor or speak with the first available doctor.

The doctor may believe it is more suitable for you to have a face to face consultation or suggest referral to another facility,

Your privacy rights are the same for a telephone and video consultation as for a face to face consultation. Please advise the doctor if there are other people in the room with you at the time of the consultation.