Payment is required at the time of consultation
Children 15 years and under are bulk billed (except Saturday)
Procedures, tests & vaccinations may incur additional charges
Saturday morning clinic
We run a clinic on Saturday mornings for non-routine issues. Limited online appointments become available from Friday, otherwise please phone the surgery on Saturday morning from 7:45 am. Appointments (if available) will be offered from 8am until 11am. From 11am we offer a walk-in clinic and patients will be seen in order of arrival, although seriously ill patients may need to take priority.
PLEASE NOTE WE DO NOT BULK BILL AT ALL ON SATURDAY MORNING.
Why are there out of pocket costs?
At present, Medicare rebates do not cover the full cost of providing you with high quality medical care. This is because the government has failed to increase the Medicare rebate to match the rise in Consumer Price Index (CPI) and average weekly earnings.
The fees charged by this practice cover our practice costs including staff wages, medical equipment and our operating expenses.
Our fees are structured to reflect the time you spend with the Doctor as well as the number and complexity of matters discussed during your consultation. All of our Doctors charge independently, therefore if you are seen by someone other than your usual Doctor, the fee may vary.
Repeat Prescriptions and Referrals
If you have been seen by a doctor at the practice within the last 3 months and require a repeat prescription or a renewal of a referral you can request this by contacting the reception staff on 9416 1348. You must allow at least 24 hours notice. Fees are charged to cover the time involved by reception and medical staff.
If your regular doctor is not available, or for certain medications, you may need to make an appointment.
Prescription/Referral letter - collected from the surgery $10
Prescription/ Referral letter - faxed or sent via secure messaging $15
We do not post prescriptions or referrals.
It is illegal for our doctors to back date referrals so we cannot do this.
Your Medicare Rebate
Medicare no longer sends cheque refunds to patients. They encourage all patients to register their bank details, so that the refund from the consultation goes directly into the patient's bank account. Our reception staff can provide you information about this process.
If you wish to claim the rebate from Medicare you will need to attend their office or post a Medicare form with a receipt. The Medicare form is available via the following link: https://www.humanservices.gov.au/sites/default/files/ms014-1607en.pdf